Hardware & OS troubleshooting Connectivity issues Help desk workflows
Cisco CCST IT Support
Develop core IT support and troubleshooting skills for the CCST IT Support exam.
Delivery
Remote · On-site · Hybrid
Duration
20 hours
Level
Fundamentals
Vendor
Cisco
What’s included
- ✔Live sessions
- ✔Hands-on labs
- ✔Practice exams
- ✔Certificate of completion
Designed for B2B and individuals · Hands-on labs · Exam readiness
Practical, job-ready skills
We teach what you’ll use at work — then map it directly to exam objectives.
Labs + guided practice
Hands-on exercises and realistic scenarios to build confidence.
Exam strategy
Timed practice, review sessions, and a revision plan to maximize your score.
Syllabus
A structured sequence you can follow week-by-week.
- • Module 1: IT support workflows
- • Module 2: Hardware troubleshooting
- • Module 3: OS & application issues
- • Module 4: Threats + practice exams
Outcomes
- ✔Become exam-ready with practical skills
- ✔Apply structured troubleshooting and documentation practices
Who it’s for
- •Individuals preparing for certification
- •Corporate teams
Prerequisites
- •Basic IT fundamentals recommended
Tools covered
LabsPractice tests
Exam
Cisco Certified Support Technician (CCST) IT Support
FAQ
Common questions from learners and corporate clients.
Do you offer corporate sessions?
Yes. We tailor schedule and content for teams and can provide reporting.
Is this course exam-focused?
Yes. We align labs and exercises with exam objectives and include practice sessions.
Want a tailored learning plan?
Tell us your timeline and goal — we’ll propose a path for your role.